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Shipping & Returns

You may check your goods while you receive its. If you discover that goods are damaged, we will replace that goods as soon as we can or full refund amount you paid.

Some items/conditions are NOT allow returnable. In circumstances which has obvious sign of use, custom order by customers, goods purchase from other Sellers etc...

All returns must be in good condition and all original packaging (including invoice) must be in place for full refund to be issued. Our guarantee does not cover accidental damage or wear of product caused by customer. Once we have received your return at our warehouse, We will credit you in the same manner as your original payment within 7 days of receiving the returned item. 
 
Please return your purchase to the following address:
TOTCO Trading Sdn Bhd
12 Lorong 6C/91, 
Taman Shamelin Perkasa, 
56100 Kuala Lumpur, Malaysia.
Tel: +603 9200 2226
Fax: +603 9281 1113


We are always here to help, if you have questions, please email to sales@totco.my